All services

Maintenance & Support

Safe Updates

Core, theme, and plugin updates are tested on staging before they touch your live store, so a routine update never breaks checkout.

Verified Backups

Daily off-site backups with periodic restore tests, so you get a backup that's proven to work and not just one that ran on schedule.

Always Monitored

Uptime, error logs, and the checkout flow are watched around the clock, with alerts the moment something fails.

Security Hardening

Regular malware scans plus a hardening review of logins, file permissions, and outdated code that attackers look for.

Guaranteed Response

A defined response window for site-down and payment-failure issues, so you're never left waiting while orders stop coming in.

Process

How Support Works

Step 1

Onboard

Access handover, a full site audit, and a baseline snapshot of speed, uptime, and security so we know exactly what we're maintaining.

Step 2

Harden

Backups, monitoring, and security fixes are set up in the first week, along with a staging copy of your site for everything that follows.

Step 3

Maintain

Updates run weekly on staging first, backups are verified, and scans and logs are checked before anything reaches your live store.

Step 4

Report

A monthly summary of what was updated, fixed, and blocked, plus anything worth acting on before it becomes a problem.

Portfolio

Stores Under Our Care